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Reporting 'Money Expert' for dishonest cold calling

Johnmcl7

Pro Member
I've a cold call at the door from someone pretending to be an engineer going round as part of the BT FTTP deployment but it was all a load of lies and they were just a sales person.

They had a lanyard which said 'Money Expert' and an ID badge which showed BT and EE on it, a quick look through the BT forums showed this is a company known for being dishonest. We're in a council run 'Cold Call Control Zone' where door to door cold calls are not allowed so I'm looking into options for reporting them but I was wondering if there's anywhere else it would be worth reporting them to? I'm not a fan of cold calling but I particularly dislike this sort of behaviour, it looks like I can report them to BT but I doubt they care.
 
If you feel it's needed, I would message the social media team at EE's twitter or Facebook page as they tend to reply quickly and will raise it up to the correct team to deal with. They may be what BT/EE call "Enjoy Engineers" it isn't out of the ordinary for them to do that. If they were impersonating an Openreach Engineer then it's no-no as they won't speak to you about the build at all.
 
From what I can see this behaviour is normal so there doesn't seem much point in reporting them to BT since they're likely well aware of it. I've looked up information about the cold caller zone from the council and they're wanting people to contact Trading Standards for this type of situation so I've sent them an e-mail detailing it all.
 
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