photoman
0
This may be of help to anyone who has switched over to broadband but still uses their Freeserve/Wanadoo dialup email account.
I tried checking my email this morning and got the message that the account had been locked. I use this account a lot so called the 09 number. It turns out that if you haven't accessed your dialup account using dialup for 90 days, it is locked.
The person I spoke to (in India I presume) was very helpful in explaining why it was locked and how to unlock it in future. There is a link on the Wanadoo site so you can do it yourself. It can be located at:
http://www.wanadoo.co.uk/help/id/6125.htm
I tried checking my email this morning and got the message that the account had been locked. I use this account a lot so called the 09 number. It turns out that if you haven't accessed your dialup account using dialup for 90 days, it is locked.
The person I spoke to (in India I presume) was very helpful in explaining why it was locked and how to unlock it in future. There is a link on the Wanadoo site so you can do it yourself. It can be located at:
http://www.wanadoo.co.uk/help/id/6125.htm