samuelg
0
Hi this is my first post so please excuse me if i am a bit off with etiquette.
I am receiving my internet from Plusnet and am generally happy with them. however my exchange is crap. sorry but it is crap.
i get less than 512kbps at the best of times sometimes pages refuse to load due to the slow speed. I have located my exchange on samknows http://www.samknows.com/broadband/exchange/NEL. Who would i complain to to get this exchange repaired, upgraded or replaced as my internet is becoming unusable.
I have noticed one irregularity in my line which is it only comes in via two wires. i read everywhere ways to "speed up 5 wire connections" "The new miracle for five wire internet" and it makes me mad. why don't i have 5 wire, how do i get 5 wire and do i need 5 wire to get better speeds.
Who can i complain to too get better internet (im an IT student for christ's sake i should be able to watch youtube.) and where can i got to get moved to the top of this new "Digital Britain" fiasco
Any input greatly appreciated. i have enclosed some pictures of my wires (interesting)
Wire To My House
Telephone Pole
Thanks
Samuel
I am receiving my internet from Plusnet and am generally happy with them. however my exchange is crap. sorry but it is crap.
i get less than 512kbps at the best of times sometimes pages refuse to load due to the slow speed. I have located my exchange on samknows http://www.samknows.com/broadband/exchange/NEL. Who would i complain to to get this exchange repaired, upgraded or replaced as my internet is becoming unusable.
I have noticed one irregularity in my line which is it only comes in via two wires. i read everywhere ways to "speed up 5 wire connections" "The new miracle for five wire internet" and it makes me mad. why don't i have 5 wire, how do i get 5 wire and do i need 5 wire to get better speeds.
Who can i complain to too get better internet (im an IT student for christ's sake i should be able to watch youtube.) and where can i got to get moved to the top of this new "Digital Britain" fiasco
Any input greatly appreciated. i have enclosed some pictures of my wires (interesting)
Wire To My House
Telephone Pole
Thanks
Samuel























