Living in a rural area getting <1Mb download speed, I was keen to sign up with Rural Internet RSC because they claim their network is optimised for rural installations and gauranteed double the download speed I was currently receiving. Monthly costs were much more expensive but improved performance was worth it. Signing up was a big mistake. First, they did not activate my service on the date expected. I was down for 2 days. Second, tech support was abysmal and did not respond to my phone calls or emails. Thirdly, when I was finally online, the performance was worse than my previous provider. I repeatedly informed them of the poor speed but was ignored. Fourth, when I realised my mistake and requested a MAC code, they took 12 days to provide one - in violation OFCOM regulations. Fifth, when I tried to complain to a trade organisation, I discovered that they were not a member of an ISP accredited forum as announced on their website. They misrepresented themselves, their services and caused me much aggravation and cost.
I would never recommend this ISP to anyone. Signup at your own risk.
I would never recommend this ISP to anyone. Signup at your own risk.























