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RWG mobile - calling issue

qbadger

Casual Member
Have your RWG mobile's calls stopped working? I can't seem to be able to call out or receive any incoming calls. Texts and mobile internet are fine.
 
Of two rwg phones here, one working, one only intermittently.

Edit: the one that failed to make a call isn't mine, the owner says "it does that sometimes" 🤷‍♂️

Hope you're able to get them to fix it!
 
Last edited:
Have your RWG mobile's calls stopped working? I can't seem to be able to call out or receive any incoming calls. Texts and mobile internet are fine.
Which RWG network?
Three or EE?
 
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Has anyone managed to contact RWG recently?
 
If you can't get them on the phone, try messaging through Facebook, they may take a day or two to reply but my experience was they're helpful when they do. Of course that was a couple of years ago so YMMV…
 
Have your RWG mobile's calls stopped working? I can't seem to be able to call out or receive any incoming calls. Texts and mobile internet are fine.
so resolved then?
 
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No issue here. I made outgoing calls on Wednesday (3rd), and received a call on Thursday (4th). RWG on EE.
 
Resolved - it turns out "Allow 2G" has to be switched on for incoming & outgoing calls to work.
Guess this means 3G is now switched off in my area and until Now enables VoLTE support, I'm stuck with 2G.
 
Guess this means 3G is now switched off in my area and until Now enables VoLTE support, I'm stuck with 2G.
They switched it off nationally around February.

You've been missing a heck of a lot of calls, sucks that you have to compromise your security to make calls. Texts usually go through 4G fine, even if you don't have VoLTE/VoWiFi (you also have to hope that your device supports sending texts through IMS).
 
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