Lucian
ULTIMATE Member
No tracking, just confirmation emails that they got my order.Have you been given tracking?
They've been doing a lot more business since hotukdeals keeps advertising them.
No tracking, just confirmation emails that they got my order.Have you been given tracking?
They've been doing a lot more business since hotukdeals keeps advertising them.
noHave they got Band 20 yet?
Curiously, I changed my subscription to include voice/SMS etc and still didn't get access to B20
RWG just returned my call from my voicemail I left this morning.
"Thanks for calling me back, it's all been resolved now - I've cancelled my subscription."
"Ok, thanks for letting me know, bye"
Could make a killing here at RWG consulting on 'retention policies'
Nope. No confirmation at allDid RWG email you any confirmation when you cancelled with them, dazmatic?
Or is it all on good faith? Thanks!
Are you telling me good customer service leads to happy customers? Blasphemy! /sarcasmIt's probably got nothing of value to the topic in hand but I was recently looking for a PAYG SIM card that I could put in a spare phone for emergency use only, with virtually no calls being made from it BUT also without the requirement to top up periodically ... only the requirement to make occasional calls to keep the account live. As we know that's inceasingly hard to find (unless you have an old o2 321 plan in place) ... but I can say that if you buy ANY of the three types of PAYG SIM for TESCO MOBILE from a TESCO store or shop for 99p and ring Tesco customer service (in Capetown, South Africa, as I recall) they will convert it to their (very infrequently mentioned but definitely still current) PAYG LITE plan. It's 8p per min and doesn't require top ups. In fact one advisor told me you don't even need to make regular confirmatory chargeable calls/texts every 3 or 6 months .... he said just ringing a number every three months is enough .... the recipient doesn't, apparently, need to answer the call - but that might be a bit risky.
I got two of them and I'll be honest and say that the advisors I spoke to (both in South Africa and in the UK) were extremely helpful ... and on both occasions when I called both advisors gave me a complimentary £10 wortrh of credit. That really was unexpected and gratefully received.... the first one just gave it to me on the pretext that I had been polite to her and that I sounded like I wasn't overly tech. savvy and I got her sympathy - and I did actually (cheekily) mention to the second advisor that I'd been gifted a £10 worth of calls ... and he also did the same.
I was suitably pleased with the whole thing and finished up with two SIMs with a tenner on each and no need to make regular top ups to ewither ... and all at the cost of 99p x 2.
Just to clarify, there are three tariffs. Rocket Packs (bundles), Triple Credit (standard PAYG with monthly incentives), and Lite (traditional PAYG). Lite has the cheapest rates but is not actively promoted as it's a legacy tariff.if you buy ANY of the three types of PAYG SIM for TESCO MOBILE from a TESCO store or shop for 99p and ring Tesco customer service (in both the UK and Capetown, South Africa, as I recall) they will convert it to their (very infrequently mentioned but definitely still current) PAYG LITE plan. Tesco uses o2 and it's 8p per min and doesn't require top ups.
We've had two personal mobiles on RWG (Free 50 mins, 50 SMS, 250MB per month) for well over a year now. Last month I ported the house mobile from 1P Mobile to RWG (£20 for a year, 250 mins, 250 texts, 2GB data per month). You may have guessed we don't use phones much.
In my experience RWG respond OK to email. 1P Mobile has an excellent web interface with all call data available for example, compared to a big fat "nothing" for RWG (you can change a few things like your email address, that's it).
Tested the RWG SIM in my Sercomm 4G router and immediately got 188Mbps which beats my best ever 166Mbps on Three.
RWG may be run without any of the bells and whistles but the phones have been reliable so we really don't care! I'll give them a thumbs up ... and keep a Tesco Lite SIM with £10 credit just in case.