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Samsung A20e wi fi not working

deejay

Member
Hello
Recently moved to Lebara with a Samsung Galaxy A20e handset. It's using Version 11 OS software , which is up to date.

All is good, apart from Wi Fi not working. It worked siccesfully for four years with BT and EE so the handset is capable.

Lebara tells me I must upgrade to version 12.

I don't think this is possible.

Any advice would be appreciated, before I buy a replacement handset?

TIA

Dave
 
Morning Meatball Thanks for the reply.

I've had several 'chats' with Lebara support and recieved several answers. The latest tells me that I must install OS ver. 12. If this is true, and an A20e won't allow an upgrade to version 12, I'll have to buy a newer phone.

I'd like to avoid this , mainly because of the size of the newer Galaxys

I'll have a look at apps, metioned in your link.

Cheers

Dave
 
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