BrianA
0
I believe that senior people from the satellite providers keep an eye on this forum, if so perhaps someone would be kind enough to explain what has gone wrong in the last few weeks.
Normally the service is perfectly OK, a download speed of around 10Mbps and always an upload of 6Mbps. At least that is the speed during the day, obviously a bit slower during busy times. However lately the download is, on occassions, only 2 to 3 Mbps and the upload even lower. Last Saturday at 5pm it was 0.05 of a Meg and then the connection failed completely. Even at 11am this morning streaming videos were very jerky.
Clearly there is something wrong, can you give any idea as to when it will be put right? I realise that the problem is in Turin but surely someone should be able to provide an explanation.
Normally the service is perfectly OK, a download speed of around 10Mbps and always an upload of 6Mbps. At least that is the speed during the day, obviously a bit slower during busy times. However lately the download is, on occassions, only 2 to 3 Mbps and the upload even lower. Last Saturday at 5pm it was 0.05 of a Meg and then the connection failed completely. Even at 11am this morning streaming videos were very jerky.
Clearly there is something wrong, can you give any idea as to when it will be put right? I realise that the problem is in Turin but surely someone should be able to provide an explanation.























