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Sending email thru Btinternet broadband

Sorry - I know there was a previous thread on this, but I can't find it and the answer didn't work for me..I have just installed btinternet broadband but I have an email account with Waitrose.com
I can receive mail, but I cannot send any. The Waitrose helpline (normally very helpful) tells me I need to "contact BT" and ask them for the name of their SMTP server, which I must then use instead of the previous "smtpmail.waitrose.com" outgoiing mail server address.
I have tried "mail.btinternet.com" and "mail.btopenworld.com" which seem to have work :( ed for others ..but neither works for me ....any ideas ?
 
croz said:
I can receive mail, but I cannot send any. The Waitrose helpline (normally very helpful) tells me I need to "contact BT" and ask them for the name of their SMTP server, which I must then use instead of the previous "smtpmail.waitrose.com" outgoiing mail server address.
I have tried "mail.btinternet.com" and "mail.btopenworld.com" which seem to have work :( ed for others ..but neither works for me ....any ideas ?

The POP3/SMTP servers for BT BB Internet are mail.btinternet.com

However, you will only get access to these servers if you are paying for mail access, e.g. BT Yahoo BB. The basic BT BB package does not give mail access.

It is common practice for ISPs to only allow access to their SMTP server if you are accessing via their service.

Suggest you move to a web based mail account (free, subsidised by advertising) or sign-up with an outfit who will provide POP3/SMTP access from any ISP (not free) :(
 
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EntityOnline said:
At last I remember BT did not have a smtp server for use unless you paid for it specifically.

However look at http://www.postcastserver.com. You may find that it is just what you are looking for.

Thanks - I'm tempted to download the free version and try it ....would be interesting to hear some experiences apart from the "testimonials" on their website .....assuming I can still use my existing (Waitrose.com) ISP serever to receive mail ....they have excellent spam filters so I don't want to move away from them if I don't have to ..I honestly get NO ...and I mean ZERO spam. The alternative, of course is to keep a dial up connnection for e-mail (sending) and broadband for internet - as I don't send a whole lot of files and attachments by mail this may be doable.....a bit cumbersome but I guess my new all singing PC can handle an ADSL modem and a dial up ...except if and when I go to wireless I guess I'm screwed if I move away from my phone socket (which is causing additional ADSL problems as it's on an extension and the ADSL line is erratic !)
 
croz said:
Thanks - I'm tempted to download the free version and try it ....would be interesting to hear some experiences apart from the "testimonials" on their website .....assuming I can still use my existing (Waitrose.com) ISP serever to receive mail ....they have excellent spam filters so I don't want to move away from them if I don't have to ..I honestly get NO ...and I mean ZERO spam. The alternative, of course is to keep a dial up connnection for e-mail (sending) and broadband for internet - as I don't send a whole lot of files and attachments by mail this may be doable.....a bit cumbersome but I guess my new all singing PC can handle an ADSL modem and a dial up ...except if and when I go to wireless I guess I'm screwed if I move away from my phone socket (which is causing additional ADSL problems as it's on an extension and the ADSL line is erratic !)
I have used the free version. It is fine. Your incoming mail is not an issue. It remains as it was.
 
If you are talking about BT Yahoo Mail and such like it might be wortwhihile trying smtp.mail.yahoo.co.uk due to the link between them, otherwise if people do need smntp access please tell me and I may be able to arrange access to a seperate server.
 
jdtaylor said:
If you are talking about BT Yahoo Mail and such like it might be wortwhihile trying smtp.mail.yahoo.co.uk due to the link between them, otherwise if people do need smntp access please tell me and I may be able to arrange access to a seperate server.
No - I'm not using BT Yahoo mail. I have waitriose.com as my ISP, but I can only use their "outgoing" smtp mail server if I send mail via their pay as you go dailup number, or using their own broadband service. I now have BT broadband..but only BT broadband ...so I can't use the btinternet mail server for 2 reasons ...1 I don't have a btinternet mail account and 2. I can't get to it from my Waitrose mail acount. Solution seesm to be to either use the Waitrose pay-as-you go dialup fpr sending mail (with the inconvenience of 2 modems hooked to my PC) or to use the postcastserver option ...unless there is another way to get access to "a separate server" as you suggest
?
 
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A new mail account with Yahoo was the solution. Works fine. Couldn't get the Postcastserver download to work.
 
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