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Setting up DSL

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Hi,

Situation: I two lines into my property, one is my homeline and the other is provided to me by my company. The Company line has a voice and DSL. Homeline only Voice.

(I had some serious issues with line noise a while ago and had the company line 'moved' to new terminals at the 'Green Box'. Now I have pretty good speeds averaging 7 Mb/s)

Now I am about to leave my company I have a problem, the company tells me that I have to sort out the any DSL connections myself and they will terminate their contract to supply a service (voice and DSL).

I don't have an issue with this and already have an ISP provider in mind. My concern is that I will lose the physical connection and when this is remade I may go back to having a noisier line. If I do a phone number check my current office line predicts an achievable speed of 8Mb/s but my Home line predicts 6Mb/s so I am assuming the quality of the home line is somehow impaired, probably higher noise figure due to wear and tear. (BTW: BT Engineer PAT? test or was it a whoosh test, indicated a maximum line speed of 10.8Mb/s but this is usually backed off to give some guard band)

So after all that my question is; If my ISP service is stopped and my voice line service is stopped WILL this have any impact on my line quality after I get it reconnected and DSL enabled? I want to use the second line for the same purpose i.e. DSL and Voice.

When they say the line is disconnected is it physically disconnected and if so where? (Exchange, house, Green box)

Any help would be appreciated.

bon
 
Generally speaking the first/master line into your home or office will always have the best quality, especially if connected via the master linebox of your house, with any additional lines usually being of a slightly lower quality because of the additional internal wiring and connections required; causes some added interference.

I can't see how BT disconnecting one of your old/unused lines would cause the noise to return; though it's a little difficult to understand how your lines are setup and what you're planning to do from the description.

BT doesn't usually send an engineer to disconnect the line, I believe they can just deactivate its related connection and extension box(s) in your home remotely. You might still get a dial tone by connecting a phone to it but you won't actually be able to call out and nobody could call in unless you have it reactivated.

However if you do have an issue of line noise then that is a fault BT can usually solve, plus you should also remember that a Microfilter (splitter) must be installed on any output for the line you have broadband on in your home. If you have a big or packed house then you might miss an outlet for the phone line somewhere and that could hamper your connection quality.
 
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