DZ-015
0
Metronet migrated their email services over to PlusNet last weekend. I logged into my webmail on Monday and all my emails have been blitzed. See response from Metronet below:
Dear Mr ******,
When all the Metronet accounts were switched over to Plusnet systems over the weekend, all emails in folders was lost. This was not planned and unfortunately the lost emails are unrecoverable. You will also need to recreate the folders in order to use them again.
We would always recommend that any important emails and documents are kept with offline backups as the internet cannot be relied on 100%.
Sorry for any inconvenience.
I think I have a right to complain about this. What are everyone's thoughts?
Dear Mr ******,
When all the Metronet accounts were switched over to Plusnet systems over the weekend, all emails in folders was lost. This was not planned and unfortunately the lost emails are unrecoverable. You will also need to recreate the folders in order to use them again.
We would always recommend that any important emails and documents are kept with offline backups as the internet cannot be relied on 100%.
Sorry for any inconvenience.
I think I have a right to complain about this. What are everyone's thoughts?























