I've been on Virgin Media broadband for at least 10 years. When it's up and running, all is good. The issue is continuity. The line drops and there is no internet connection at all. And this happens daily - more than once. As I work from home, this is beyond frustrating. I just don't know whether to move provider? Initially, after researching a little (I am not an expert at all!), I thought a provider like Zen who offer a static IP might be the answer i.e. get on one good connection, and it won't drop. However, I checked on whatismyipaddress.com and that shows that my assignment is a static IP with VM so that theory doesn't work (and yes, the internet has dropped today already). Would BT be an option? I don't mind decoupling my tv/broadband package so would consider any provider. Would really appreciate your help. My daughters are home from uni soon and they struggle with online gaming. This house could certainly do with your expertise to restore internet karma!