I am going to be switching or updating my ISP soon, and at the moment I am on Sky 17Mb, but it has a 30GB cap I think, correct me if I am wrong it might be higher or lower. I have had this package for 2 years and I have been incredibly satisfied, it's only ten pounds a month and that's without a phone. I am a heavy gamer and the only downside that I've had is the cap, I would usually assume that if you go above the monthly cap the internet service would stop, but instead when I am in games and I hit my cap the ping (latency) just starts freaking out, my bandwidth lowers, it jitters, I think I get major packet loss since I get tons of stuttering and textures take ages to load. There is primarily two people in the house that use the internet, that is me and my brother, and we only play games. The connection is quite reliable and strong for us since we can play in Battlefield 4 full-32 player servers for hours on end without any lag spikes or stutters and the ping sits stable most of time when we connect to European servers at about an average of 40 ms. Jitter, latency, packet loss are all fine when connected to optimal servers for our location (European) but then when the cap happens it freaks out. So are main goal is to get an unlimited package, and the BT 17Mb Unlimted or Sky 17Mb unlimited looks good to me, but I am worried about throttling and traffic management, I have heard BT are notorious for it even though they say they don't throttle, another downside for BT, is the customer service is herendous, the calls are in India who barely know how to speak English. But the Sky customer service are amazing, have never had a problem with them, every complaint from me has always been fixed successfully and without any hassle. I know that Sky do throttle a little bit but they are nowhere near as bad as BT.
So in conclusion any suggestions of who should I pick who is best for my needs? I am leaning more towards the Sky package since the customer service is reliable, they're known to not throttle as bad and they are ALOT cheaper than BT.
So in conclusion any suggestions of who should I pick who is best for my needs? I am leaning more towards the Sky package since the customer service is reliable, they're known to not throttle as bad and they are ALOT cheaper than BT.