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Slow Dialup Speed

GTS

Casual Member
For the past week my connection speed has been 37,333 bps, down from the usual 42,666 bps. Has anyone experienced a similar slowdown, or is this nothing to do with Fast4?

Cheers.
 

Bricktop

Regular Member
Hi GTS,

More than likely going to be something at the Fast4 end to be honest. Try the Heart Internet dial-up service on 0845 604 0489 (use any username and password of your choosing) and see what speed you connect at.

Alternatively, give the UK2 dial-up service a try on 0845 665 3000 (uk2 is both the username and password).

Bear in mind that both of the above are the cost of a local rate call per minute!

If the speed increases with either of these it confirms a change has been made at the Fast4 end of the connection.
 

carstairs

Pro Member
I have experienced general connection difficulties over the past few weeks (engaged tone, unable to authorise, slow connection) but now it seems the connection has stabilised at normal speed.
 

GTS

Casual Member
Thanks for your messages. Well, it has "stabilized" to a slow speed for me, and I also can't seem to access Usenet anymore.
 

GTS

Casual Member
Furthermore, I have not received the monthly billing notification (but my credit card is deducted). What's going on? Why the sudden deterioration in service? Anything to do with the Breathe merger?
 
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