Openreach left my copper cable open to the elements when it installed the fibre to the outside of my home on 16 October. I since lost service owing to water ingress. Today, I dried the wires out with kitchen roll and restored my service.
The madness of this is that I ordered fibre on 1 October and Zen cannot complete it until 23 November, nearly two months.
In the meantime, Zen has arranged for Openreach to visit me to repair my copper line.
Why does it take two months to deliver fibre?
Zen technical support gets 100% from me, but their salespeople are a great letdown.
The madness of this is that I ordered fibre on 1 October and Zen cannot complete it until 23 November, nearly two months.
In the meantime, Zen has arranged for Openreach to visit me to repair my copper line.
Why does it take two months to deliver fibre?
Zen technical support gets 100% from me, but their salespeople are a great letdown.























