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So Slow. High Latency

awitty

Member
Anyone else having problems ?

My adsl connection is rock solid but i keep suffering from high latency at the first hop after my router [83.217.160.18].

If i disconnect and reconnect the ping times come down to about 30ms, but after a couple of minutes they shoot back up again to 300 - 1200ms.

Support did change me from a fixed to Dynamic IP and this seemed to sort the problem for a day or so, but the high latency has now returned with a vengeance.


Target Name: www.vispa.net
IP: 83.217.185.26
Date/Time: 30/07/2012 10:49:58 to 30/07/2012 10:50:34

1 0 ms 0 ms 0 ms 0 ms 0 ms 0 ms 0 ms 0 ms 0 ms 0 ms [192.168.0.1]
2 374 ms 783 ms 881 ms 1173 ms 465 ms 911 ms 711 ms 834 ms 386 ms 877 ms [83.217.160.18]
3 336 ms 781 ms 844 ms 1195 ms 468 ms 910 ms 675 ms 801 ms 350 ms 901 ms [62.24.228.1]
4 298 ms 743 ms 866 ms 1189 ms 441 ms 933 ms 638 ms 856 ms 311 ms 922 ms [83.217.161.19]
5 455 ms 772 ms 803 ms 1189 ms 444 ms 923 ms 665 ms 852 ms 402 ms 768 ms intranet.vispa.net.uk [83.217.185.26]

Ping statistics for www.vispa.net
Packets: Sent = 10, Received = 10, Lost = 0 (0.0%)
Round Trip Times: Minimum = 402ms, Maximum = 1189ms, Average = 727ms






 

drsox

ULTIMATE Member
The symptoms sound like you have a torrent or some other p2p program that is saturating your connection. When you reconnect it takes a while for all the connections to re establish.
Setting up a f8lure or thinkbroadband ping graph may help highlight what the problem is.

Tom - www.mouselike.org
 
Hi awitty,

If I have guessed correctly, I believe the issue you reported to us is resolved?

I did change your IP address firstly, but not to a dynamic one, it was simply just a different static IP address.

After the port reset I asked you to complete (removing your router from your tel. socket for 45 minutes) you did tell us things were back to normal. Has anything changed, is your connection still the same as before, or is it all okay now?

If you are still having problems please raise a support ticket so we can investigate for you.

Thanks,
 
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