timf
Regular Member
A family member living in Cambridge wants a good internet service. The website bidb.uk reports fibre internet service is available from CityFibre and VirginMedia. Wanting good service, zen.co.uk was approached and an order was placed, using CityFibre as the network provider.
After several visits to the site, CityFibre reports that the toby box has been tarmacked over, can’t be found and they can't provide service to the house. This leaves Zen with no choice but to cancel the order.
Has anyone had similar issues with CityFibre or other providers? Any advice on how to proceed would be appreciated.
After several visits to the site, CityFibre reports that the toby box has been tarmacked over, can’t be found and they can't provide service to the house. This leaves Zen with no choice but to cancel the order.
Has anyone had similar issues with CityFibre or other providers? Any advice on how to proceed would be appreciated.























