seer
Member
I have FTTC from the BT owned Plusnet and have had numerous problems over the years.
The estimated line length is approx 2,300 metres which I know is at the limit of a stable connection.
I have found that if the speed is limited to about 5Mbps (download) then the line remains stable with acceptable dropouts....if over that (currently about 7 - Mbps) then unacceptable dropouts make it virtually unusable (for Sonos an TV streaming).
After 12 or so engineers visits (no faults found) over the last 24 months (and many more prior to that), Plusnet are now saying " there is no option to manually band a fibre connection to a lower speed".
Is this correct? Is this not what DLM is all about?
In the past, various engineers have said it is up to Plusnet to do the cap and in the past Plusnet say it is up to Openreach! Two engineers comments are illuminating - 1. "Move house" (best comment yet) 2. "You are the first customer to ask for a speed reduction!"
Another engineer due next Tuesday.
I do have a sense of humour but patience is wearing thin. 4G/5G reception not good enough. Satellite too variable and expensive. FTTP not scheduled to this area (deepest darkest Hertfordshire)
And now as I go to post this...............broadband is down (10th time this a.m.!)
Any advice welcomed.
Seer
PS BTW any reference to Fibre should be banned unless FTTP. Why the ASA has not put a stop to that nonsense is beyond me.
The estimated line length is approx 2,300 metres which I know is at the limit of a stable connection.
I have found that if the speed is limited to about 5Mbps (download) then the line remains stable with acceptable dropouts....if over that (currently about 7 - Mbps) then unacceptable dropouts make it virtually unusable (for Sonos an TV streaming).
After 12 or so engineers visits (no faults found) over the last 24 months (and many more prior to that), Plusnet are now saying " there is no option to manually band a fibre connection to a lower speed".
Is this correct? Is this not what DLM is all about?
In the past, various engineers have said it is up to Plusnet to do the cap and in the past Plusnet say it is up to Openreach! Two engineers comments are illuminating - 1. "Move house" (best comment yet) 2. "You are the first customer to ask for a speed reduction!"
Another engineer due next Tuesday.
I do have a sense of humour but patience is wearing thin. 4G/5G reception not good enough. Satellite too variable and expensive. FTTP not scheduled to this area (deepest darkest Hertfordshire)
And now as I go to post this...............broadband is down (10th time this a.m.!)
Any advice welcomed.
Seer
PS BTW any reference to Fibre should be banned unless FTTP. Why the ASA has not put a stop to that nonsense is beyond me.