Calling these residents names or accusing them of wasting the companies time by complaining is not very nice and shows a complete lack of empathy. All those residents want is for the aesthetics of their road to be as good as it can be. People caring about their home and their street and what it looks like should be applauded, as there are many, many streets up and down the UK where those living there don't care at all for keeping where they live looking nice.
Not everyone wants or needs a fibre internet connection to be watching rubbish every waking minute, some people have different priorities about what it means to enjoy their life and home, unfortunately these people are becoming fewer and fewer and the world, as can be seen by some of the responses here, is just getting mean and very selfish.
There's a certain group in our society that complains a lot about everything new and things that affect them (even if just a little). They complain about 5G, they complain about phone masts, they complain about noise, they complain about road works and how the road looks like after said works, etc.
They didn't complain about the works needed for them to get a phone line or about the cell tower they can't see. Why? Because it benefits them. Someone needs a faster connection? "F them. It's fast enough for us. I'm retired anyway." What matters is their needs, not the needs of the others in that area.
A quick check on Open Reach tells me that many in that area can't get the top FTTC speeds and looking at
this dashboard they even rejected one of those small Three masts ~half a mile away (on a main road!).
I'm not saying that telegraph poles are elegant (I get it) or the best solution, but we have them in this area (OR, I believe) and I while not "pretty", I don't see them stopping anyone from enjoying their life or their home. Plus, if you don't want poles, maybe allow alternatives?
The selfishness you mention goes both ways. In my case, it's a reaction to them being selfish. My default, since we don't live in individual bubbles, is to make and expect concessions. This changes the moment someone goes "me me me and only me".