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spusu uk

I’ve managed to port some numbers successfully over the years, but sadly have ended up losing a few good numbers too due to various reasons.

The way we port numbers in this country is a nightmare (still a manual process I believe! Also allegedly involving the transfer of “files” for each service such as voice, SMS etc.) I think other countries it can be done in a matter of minutes or sometimes a few hours on the same day, none of this next working and it could take up until midnight nonsense. 🫤 Plus when problems like yours occur each network just blames the other!

Hope you manage to get it sorted soon.
Three has finally managed to sort it out - but it took a lot of lengthy phone calls. I eventually had to speak to their complaints department. They have cancelled the contract and the sim has gone inactive. What a pain that was!
 
Is the ping problem still prevalent? I was running some speedtests against vodafone server and averaging around 30 ping which i think is fine
 
Is the ping problem still prevalent? I was running some speedtests against vodafone server and averaging around 30 ping which i think is fine
From what I can tell on old posts is the ping on Spusu changes throughout the day.
 
Is the ping problem still prevalent? I was running some speedtests against vodafone server and averaging around 30 ping which i think is fine

I just tested the ping twice and got around 40 ms and 80 ms. So I would not give it rave reviews. I wish there was a better way to do data.
 
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I just tested the ping twice and got around 40 ms and 80 ms. So I would not give it rave reviews. I wish there was a better way to do data.
yeah I agree. iirc the data is routed through Austria right? How does one check that?
 
TraceRT.
 
Anyone heard of issues with porting from Lebara to Spusu at the moment?

Parents are off to Switzerland next month so was planning to move one of them from Lebara to Spusu to cover it but that might be off the cards...
Tried to switch from Lebara to Spusu today and it didn't happen. Asked what's going on and just told:

Hi. There is an error when porting your number from Lebara. We suggest you contact us next week to set up the porting.

Not particularly impressed...
 
There’s been a problem with porting from Lebara for at least a couple of weeks now.
I know as I put in my previous quoted post, but I checked with Spusu before taking out the plan and they said ports were working again, now they're not...
 
Anyone here switched from Spusu to 1p? I have been with spusu for a good few months but the call quality is really bad. 1p seems like the next best choice.

Ping wise spusu has been fine, hovering around 40 ms most of the time but i assume it will better with 1p
 
Anyone here switched from Spusu to 1p? I have been with spusu for a good few months but the call quality is really bad. 1p seems like the next best choice.

Ping wise spusu has been fine, hovering around 40 ms most of the time but i assume it will better with 1p

Voice quality on 1p is much better. Pings are also lower and more stable than Spusu. It costs more, but it's a better choice.
 
Voice quality on 1p is much better. Pings are also lower and more stable than Spusu. It costs more, but it's a better choice.
Yeah. Will probably switch later this month considering i have already paid for the month with spusu.
Is there any disadvantage to 1p then (minus the cost)? Seems like a no brainer

Also whats the best time to switch? I dont want my number to be stuck in between considering i wasted a month before, switching from lyca to spusu
 
Yeah. Will probably switch later this month considering i have already paid for the month with spusu.
Is there any disadvantage to 1p then (minus the cost)? Seems like a no brainer

Also whats the best time to switch? I dont want my number to be stuck in between considering i wasted a month before, switching from lyca to spusu

Other than the price/plans, I guess not having an app (just the website) can be a downside for some? You also have to be careful when switching plans ("boosts") as they're applied right away on top of your current plan.

When porting the number, 1p's website asks you to select the date (mon-fri). I moved my mum from Spusu to 1p early this year and it went smoothly, just a few hours of downtime.

The only problem I ever had with them was when I ported my number and my voicemail wasn't working for those calling me, but all I had to do was disable the voicemail on their site, wait 30 minutes, and enable it again.
 
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I’m happy with Spusu so far not had any real problems, can’t text out to OTP numbers though but meh not a huge issue.
 
What on earth is going on with Spusu’s plans at the minute? They seem to have a really poor choice compared with other MVNOs.
 
What on earth is going on with Spusu’s plans at the minute? They seem to have a really poor choice compared with other MVNOs.

BTW I really like their "Travel" plan "loyalty" approach, price goes down with time. I'd like to see more of this.
 

BTW I really like their "Travel" plan "loyalty" approach, price goes down with time. I'd like to see more of this.
It feels like a sustainable way of doing offers... but Lebara's (and Talk Home's) intro offers are just so low it's a hard battle - especially with some of the other caveats of Spusu right now.

I think Spusu has more sustainability in the sector so I hope they stick around, but only time will tell. Right now I can't even port from Lebara to Spusu which is a nightmare in itself.
 
Their website doesn’t seem to be advertising the Spusu 5 deal.
I was with Spusu and thought the coverage using EE was great. Voice quality was very poor and web pages on occasions took a long time to load. Lack of a carrier profile was also an issue for me.
 
Their website doesn’t seem to be advertising the Spusu 5 deal.
I was with Spusu and thought the coverage using EE was great. Voice quality was very poor and web pages on occasions took a long time to load. Lack of a carrier profile was also an issue for me.

It’s still there if you want it.

 
Their website doesn’t seem to be advertising the Spusu 5 deal.
I was with Spusu and thought the coverage using EE was great. Voice quality was very poor and web pages on occasions took a long time to load. Lack of a carrier profile was also an issue for me.
Most operators do not advertise their best deals on their own websites. You have to go through a price comparison site.

Thank Ofcom's wisdom for this, when they list the deals on their own website they have to offer them to existing customers. If they list them via a third party, this doesn't apply...
 
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