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Still a Vivaciti member

a_c_g_t

Member
Posting from work.....


I'll be brutally honest although there has been ups and downs which have annoyed me especially moving for an Enta pacakage ADSLmax to Murphex ADSL2+ all with viv was IMHO a bad move!!

I was lucky to have moved house a couple of months later so bit the bullet and moved back to ADSLMax.

I saw no increase in performance and I hated the no off peak. With enta 60GB and the smogusboard of off peak made it a far better bet for me.

Even though when I decided to move within Vivaciti packages and was said I would see at least a jump from 2.9 to around 4 Mb I saw non and actually saw a drop so I was well miffed.

So I just plod along until 2110 when we will get FTTC.

However the whinge over with

The support I have had from Vivaciti with the house move and some of the little gripes has been 1st class and I appreciated the above and beyond the call of duty they have done on a number of occasions that's why 3 years or so down the line I am still with them and I am still happy so far at the level of service been shown by them to me.

Enta can be a bit flakey but viv support does the talking i just always get a speedy resolution when they take over my call.
 

Smoothound

ULTIMATE Member
Been with Vivaciti for nearly 3 years (probably the longest I've been with an ISP) and still happy.
 

a_c_g_t

Member
There's where the problem lies

For me the best ISP's is one that just quietly goes about their business. I mean have you noticed Plusnet adverts on TV it smacks me that if you need to advertise then word of mouth/forums isn't good enough or they are on the track of number crunching which doesn't make them good just big.

In my humblest of opinions vivaciti may well like a bigger income stream, which business wouldn't! However I like to be on ISP's that seem to be a "well kept secret"

Sorry vivaciti but I wish you to remain so. I know you may have mortages to pay and kids school fees and shopping, but to be honest that's not my problem LOL.

Keep up the good work.
 
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