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still trading ??

blankers

Casual Member
I signed up for their 1meg satellite broadband wednesday. Their website says you will get download links and activation codes within 24 hours. It´s now been 48hours and nothing...
I tried emailing the email on the worldpay receipt....no reply.
I tried emailing the email on their website...no reply.

I don´t mind waiting a little while for activation, but how long does it take to send a confirmation of order email ?

Does anyone know if they are still operating ??

This is not a good start.....................:crap:
 

finley

Casual Member
I tried phoning them on 0870 1999060 (have spoken to them quite a few times on this number) and get the following message:

"This Yak account has been disabled"

I hope it doesn't mean the end for Micronet - only been with 'em for about 25 days.....can anyone shed any light?
 

finley

Casual Member
No answer at 20:30 - I'll try tomorrow. Kits - did you actually speak to anyone?

I'm just a bit concerned as I can't log into my Opensky account - says theres no contracts under my login name - damn well should be!
 

Kits

Super Moderator
Staff member
ISPreview Team
I will try again tomorrow and will send an email see if I can get some response for you.
 

finley

Casual Member
Panic over!

Just spoke to Ali, my contract was only set up for a month - my bad.

If you need to get hold of 'em, call the 01293 number.

Finley
:D
 

jdtaylor

ULTIMATE Member
I wonder if they put you through to India like so many other companies. Especially BT, who's staff in India to have problems understanding english from someone like myself, anyway I have made it clear to BT, there is a problem for people like myself, and I have been told my complaint is in the hands of the Senior Complaints Team, so hopefully something will be done.
 
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