Just waiting for my EE unlimited sim to arrive. I had problems passing the EE online credit check due to moving home in the past week and the offshore call centre said that there wasn’t anything they could do about it, however to give EE their credit, I did receive an unprompted call yesterday from their UK team who wanted to understand what the issue was and then they manually ran the credit check against my old address and set the delivery to my new one. Once the sim arrives they told me to just change my account address to the new one.Three still isn't bothered, after all to accept the problem would also accept they're ineptitude.
They seem to be working fine at the moment, however often they will completely time out for me along with many other sites even though there is plenty of bandwidth available and the signal is very strong. I’m not the only one on Smarty/Three with this issue as there is a thread on this board about the issue. The same sites load perfectly on the same equipment, software and mast location using an EE sim so I have decided to cut my loses!On Smarty here and as a test the wickes and screwfix home pages load fine, no issues that I can see at this time.
This EE issue is separate to that experienced by most users on Three. EE have a strange IPv6 setup where all IPv4 traffic is given fake IPv6 addresses which causes some issues at times when a site isn’t correctly configured for IPv6 where it won’t revert to IPv4 as the network is IPv6 first and foremost. Switching your device APN to IPv4 only does resolve these issues because EE will think you don’t have an IPv6 capable connection and will treat traffic normally.Hi everyone,
I found a solution that worked immediately for me and fixed all of the weird issues I was having with my B535, so I wanted to share it. This was for EE rather than Three, but it resolved a lot of problems:
I had internet on phone/PC/tablets etc. but no smart devices/Xbox Live/Chromecast connecting. No luck with EE or Huawei support (although both tried, to be fair). So here we go:
1. Log in to the router (192.168.8.1).
2. Go to the Network tab.
3. Click to add an APN (plus on the APN list).
4. Create an APN profile (just make up a name) and leave the username and password fields blank.
5. In the IP Type box, select IPv4 (the default is IPv4 & IPv6).
6. Save the profile and set it as the default.
Suddenly everything connected and works perfectly. No need for a VPN, downswitching to 3G or changing DNS settings (I can't be 100% on this last part, since I'd already changed the VPN settings to Google, but that hadn't made any difference).
I hope that helps some of you!
P.S. - Some people have reported that they can't see the IP Type setting. Another user has suggested that you can show it by inspecting the page to
make it visible or open a console (F12) once you are on the form and type;
This should add the right option (which is hidden otherwise)
HiSince updating the firmware on my 535 as above, I have had NO tls timeouts/stalls on loading URLs. That's a good 6 weeks or so. (Looking at the date on my post above, I installed it on 19th June...)
How about your MTU? It should ideally be set to 1500 on EE.Can anyone advise on an issue I've been having with the B-535 and an EE SIM (unlimited data). It has been working without fault for the last 6 months, but I'm now getting an issue where I'm getting disconnected for around 5 minutes every hour (pretty much ON the hour too).
It's so random and weird, and I've scanned through this thread trying to find a solution. I've done a factory reset, I've tweaked the IPV4 settings above suggested by @TTJJ and nothing seems to fix the issue.
I'm at the brink of buying a new router (perhaps trying the B-525) but asking here in case there is anything else I should try.