clivejo
Guest
My local area has been experiencing a lot of power cuts recently, to the point were I installed a 24VDC UPS to power my comms equipment as an attempt to keep a stable connection. However, that does not seem to help, for some reason my local Three mast goes offline when there is a power cut. (I thought it was law for them to be battery and generator backed for rural areas, but turns out not to be the case) The mast refuses to let me back on the network (I can't even see a 4G connection) and no amount of Three Tech support turning it off and on again helps. They have to do a network refresh, in order for me to get back online.
The last time it happened, I got to speak to a higher level technical support, who said that this was a common thing to happen and that to resolve the issue I should lock the modem to 3G and use some data on that, then force the modem to 4G. Is this as common as he makes out? It would explain why a few years back I had a solid 4G connection at home and then disappeared for no reason whatsoever.
The last time it happened, I got to speak to a higher level technical support, who said that this was a common thing to happen and that to resolve the issue I should lock the modem to 3G and use some data on that, then force the modem to 4G. Is this as common as he makes out? It would explain why a few years back I had a solid 4G connection at home and then disappeared for no reason whatsoever.