Monty
Casual Member
Just signed up to the forum and thought I'd write a quick review as requested.
I've been with Supanet for around 5 years and have found the service and customer support to be generally good.
I'm typically getting between 3.6mb/s and 4.04mb/s, that's plenty for general web browsing and low resolution YouTube videos, though the BBC iPlayer and ITV player tends to stop and start a lot.
Up until last year I was paying £9.99 a month for 30GB. The price was then increased to £17.99 a month. I phoned them up to say I was thinking about leaving and they reduced it to £15.99.
The internet connection is usually very reliable though I occasionally find I cannot connect to the internet. This only happens once every few weeks. A message appears on the screen saying invalid username or password, even though my user name and password haven't changed. The problem seems to sort itself out after an hour or two. Maybe they're doing some kind of maintainance work?
Would I recommend Supanet? Yes, though you might find other ISP's can offer the same quality of service for less.
I've been with Supanet for around 5 years and have found the service and customer support to be generally good.
I'm typically getting between 3.6mb/s and 4.04mb/s, that's plenty for general web browsing and low resolution YouTube videos, though the BBC iPlayer and ITV player tends to stop and start a lot.
Up until last year I was paying £9.99 a month for 30GB. The price was then increased to £17.99 a month. I phoned them up to say I was thinking about leaving and they reduced it to £15.99.
The internet connection is usually very reliable though I occasionally find I cannot connect to the internet. This only happens once every few weeks. A message appears on the screen saying invalid username or password, even though my user name and password haven't changed. The problem seems to sort itself out after an hour or two. Maybe they're doing some kind of maintainance work?
Would I recommend Supanet? Yes, though you might find other ISP's can offer the same quality of service for less.
