Well I contacted the ombudsman and filled in a complaint form online. Supernet were on the phone within the hour asking me to withdraw the case. She then went on to remove the extra money the horrible guy from quick collect added and have agreed to let me finish off paying what i originally owed as long as i send the router back. The router will just go in a skip with the rest of them.
But thanks to this forum I have finally gotten what I wanted in the first instance. All I wanted was to set up a weekly payment with the person from quick collect and he would not let me.
I've won in the end.
Thanks again everyone who has given me advice on here.
But thanks to this forum I have finally gotten what I wanted in the first instance. All I wanted was to set up a weekly payment with the person from quick collect and he would not let me.
I've won in the end.
Thanks again everyone who has given me advice on here.