Hi Kayo, please keep it to the main thread and avoid using potentially slanderous wording, just for your safety as well as our own. It's best to be very matter of factual. Did you read the most recent post from me on page 6 as your feedback would help?
I've updated the article at the bottom with Supanet's response, which finally arrived today. https://www.ispreview.co.uk/index.php/2019/02/6-years-on-uk-isp-supanet-chase-former-customers-for-unpaid-bills.html