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Talktalk VERY slow speeds: LLU, BTW ADSL and FTTC

I've been recently getting some of reports from a whole range of different connection types that their throughput eg download speed is catastrophically below what their sync speed is.

Case 1: TalkTalk on BTW FTTC. DSLChecker predicted speed (down/up):56-74mbps/17.2-20. Speed previously (a year or so ago): 75-80/20mbps. Huawei line speeds ~75/20mbps. Least demand time speeds:60-70/20, peak time speeds 5-6/10mbps. So as you can see, it's running at line rate at about 3am, but most of the rest of the time, it's really bad.

Case 2: TalkTalk LLU. Predicted speed 2.5-6mbps. Speed on TalkTalk around 1mbps at uncongested times and around 0.5mbps at peak times. Switched to BT and now get a solid 6mb/s.

Case 3: Talktalk on BTW ADSLMax (my experience): 7mbps sync, 7mbps predicted. Talktalk speads: 3AM: 3mbps. peak time ~0.0001mbps.

Case 4: Similar to Case 1
 
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I was at a friend's recently who had talk talk. I think the experience actually aged her!

We ended up watching Netflix on my 4g. Think she was embarrassed bless her :)

Also, I don't get the thing with peak times and congestion.

Isn't this basically saying 'we don't have the ability to provide what we sold you' :confused:
 
Correct they cannot give what they have sold you but mainly on the download there is a safety which shouldn't go below for me my fault threshold is
For your connection, the acceptable range of speedsis 51.34 Mbps-64.17 Mbps .
Unfortunately the speed acheived was way below this.

1. Best Effort Test: -provides background information.
Download Speed
12.86 Mbps

0 Mbps 64.17 Mbps
Max Achievable Speed

Download speedachieved during the test was - 12.86 Mbps
For your connection, the acceptable range of speedsis 51.34 Mbps-64.17 Mbps .
Additional Information:
IP Profile for your line is - 64.17 Mbps


2. Upstream Test: -provides background information.
Upload Speed
7.05 Mbps

0 Mbps 20 Mbps
Max Achievable Speed

Upload speed achieved during the test was - 7.05Mbps
Additional Information:
Upstream Rate IP profile on your line is - 20 Mbps

That was tap1 over my ISPs network plus BT at the exchange what was interesting was the TAP3 results just over BT's network.
Tap 3
1. Best Effort Test: -provides background information.
Download Speed
40.1 Mbps

0 Mbps 64.17 Mbps
Max Achievable Speed

Download speedachieved during the test was - 40.1 Mbps
For your connection, the acceptable range of speedsis 51.34 Mbps-64.17 Mbps .
Additional Information:
IP Profile for your line is - 64.17 Mbps


2. Upstream Test: -provides background information.
Upload Speed
2 Mbps

0 Mbps 20 Mbps
Max Achievable Speed

Upload speed achieved during the test was - 2Mbps
Additional Information:
Upstream Rate IP profile on your line is - 20 Mbps

Notice the higher download but more worrying the extremely low upload something OFCOM don't force BT to guarantee..

Also noted over the year plus I have had FTTC is everytime I have them raise a fault on performance my BT openreach modem will suddenly get a lower sync started with a sync of 79Mbps very stable for months ws one of the first to move to FTTC in my cabinet. As this filled up I ended on hot VPs now if I end on a hot VP sync gets dropped also to make it more bandwidth to redistribute I am not a heavy broadband user 100GB a month is max normally about 50GB.

I know this isn't my ISP this is purely down to BT.
 
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