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Tele 2 Goes Bust!!

<albert nonymouse>

Guest
I heard on the grapevine today that Tele 2 have either gone into liquidation or are in the hands of the administrators. It appears that Millicom, the US based backers have pulled the plug on finance which has sent the company under.

This is on the back of a large number of staff being laid off over the last 2 months.

No more news I'm afraid, as this only happened today. I suggest calling Tele 2 for more info.
 
that sucks if its true!
 
It is true. I work for a Tele2 reseller and we were informed by them this morning. I don't think there is any impact on existing users at this stage. I haven't had any customers ringing in a complaining of loss of service yet anyway
 
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Hmm we've been told they haven't, although it's another wait and see game.
 
Hate to be the bearer of bad news but this is all true.
I run an ISP who are one of Tele2's original partners (Not just resellers) and we have had it confirmed this afternoon that virtually all Tele2's staff have been laid off and only a few have been kept on for running the network short-term. They are attempting to find a buyer but in the current climate which has seen Dan Technology, KPNQwest and Energis struggling and disappearing nothing is assured.
I would advise anyone using the service not to panic but to look at their options very carefully for a worse case scenario.
 
It is true, they have gone into receivership today, just as I ordered my service yesterday!

QUOTE]Originally posted by smix:
<strong>that sucks if its true!</strong>[/QUOTE]
 
So where do Tele2 users stand? I have had the service 1 month now, and will have a direct debit being paid at the end of the month..I currently have problems with the service dropping every half hour, i wondered why customer support haven't called me back today....
 
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You should be able to get in touch with their support dept on the normal number. They are not really TELE2 just a contracted company who TELE2 use. They have apparantly been paid up to the end of the month so support should still be there for now!
If you've just got Tele2 then you may want to consider other options such as ADSL, just in case they go under.
 
Seems to be true - I ordered the service on Tuesday and have just been e-mailed to say they can't do it.

I just called them and they have said that they will be servicing existing customers but not new ones.

So - 7.3km from my exchange in Basingstoke = no ISDN or ADSL. I appear to be stuck in narrow-band hell forever.

Arse.
 
Welcome to my club and no, it's far from exclusive =).
 
If it werent true I would have expected a message denying all rumours on here ASAP.

Lets keep watching shall we...
 
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Sad news.

Tele2 has been #1 in customer service.
However this decision might have a lot to do with the drop in DSL prices in the UK... and the investors might be afraid to loose money...

I did think that Tele2 recent position was pretty good to concentrate in guarantee minimum bandwidth for its users.

I guess that this is tough for anyone trying to predict the future of the Internet services in the UK with the recent changes such as KPN Quest...

3 points I would like to make to the investors.

a) The cost of DSL. Since the DSL price dropped to around £20 or less many of my friends and colleagues have either gone ahead or are trying to get DSL (much cheaper than BT anytime which retails at £26 per month).

b) Who can get DSL? Most of us leave too far from the DSL enabled exchanges to get ADSL. To me BT could be giving DSL away for free, and would not make a difference because I'm part of those 70% of the population who leave too far from the DSL enabled exchanges and cannot get the service.

c) What do you qualify as a service? For a long time I used BT Internet dialup surf time. What is the point to have a service where you click on a link and wait for the page appear... 1 minute later the page still has not appeared... click again on the link and the page still does not appear... after many attempts you just give up... this should not be called a service, BT should be paying compensation to anyone suffering from frustration and stressed with a so called service like they and everything going throw their network, and to me when I finally got Tele2 installed (as a home user), and the ability to just click on urls and see the page actually appear in front of me was a dream... I recommend it to anyone. Tele2 stuff knew what they were doing and could provide a decent service to anyone, something that BT and anyone using their network will never achieve.

Believe me... I work in the IT industry and would recommend Tele2 to any of my customers looking for a quality service and until the day companies like BT change and stops ripping off it’s customers I will advise anyone to be aware of them.

I recon one way for Tele2 to succeed would be to open it's network to other isp's with government funding backup, these way the 70% of the users who cannot currently get DSL could get this wonderful wireless service.

Good luck to everyone at Tele2 whose careers this might affect.

Maybe we (the users) should all write to oftel and our local MP's to see if they could intervene and help Tele2 expand.
<a href="http://www.faxyourmp.com/" target="_blank">http://www.faxyourmp.com/</a>
 
Subject: Tele2
From: csm@legend.co.uk (Darren Spink - Customer Services Manager)
Newsgroups: legend.announce
Organization: Legend Internet Ltd
Date: Jun 14 2002 13:36:51

Dear Customers,

Today we have been informed that Tele2 have laid off the majority of its
staff, the consequences of this are yet unknown.

If you have any concerns regarding this matter, or would like to discuss
other Broadband connections please call our sales team on 01274 743500.

Regards

Darren Spink
Customer Services Manager
 
Yes. It's true. Millicom have pulled out. My mate has just been given the chop. Millicom still own Tele2 but refuse to invest further funds. They want to see if it can run on it's own steam. 60% of the staff were culled included all sales and marketing positions. Customer Service should be uneffected. Service Calls....Wait and see.

A Buyer ?...Unlikely. Start looking around for alternatives. I'll give it 2 months max. Sorry !
 
bah.. i've have had my tele2 service running for over 4 months now.. with very little problems ( i cannot say this about my old BT dialup service)

this is just shocking news... tele2 are helping people in areas bt and other cabled providers are not interested in.

when i enquired about the tele2 service i was told it wasn't in my area, i disputed this on the advise of a friend who works on the masts.
he told me i have a really good line of site, just over 9km as the crow flys.

They came and installed the hardware within a week and i was up and running instantly.

when i got the connection installed i told bt to kiss my a*** and had all my phone and isdn lines removed :)

i hope somebody takes on the tele2 network and invests in the infrasrtucture, it will be a shame to see this service die. <img border="0" title="" alt="[Frown]" src="frown.gif" />
 
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I told BT to kiss mine to and they gave me £570 for it, after about 2 months with no phone and loads of complaining.BT payed for me tele2 setup whos gonna pay me to switch back!?
I mean will BT even let me back i gave them so much greaf after they let a newbie try to fix the problem of mine by him self.
 
Can anyone tell me the relationship between the Euorpean 'Tele2' and the UK one? are they the same company and if so why is there a US backer for the UK?

Cheers

Jez
 
Millicom are the backers of both companies, they are not a US company. They are from Luxembourg I think. Tele2 AB is the European version and specialises in land lines just the same as BT.

Tele2 UK was a trial for the wireless version which has also been launched in Moscow and I think Argentina as a result of this.

Millicom have stopped funding the UK trials due to losses I assume.

Hope this helps. I do know that they intend to maintain the network for all existing customers it is just the sales and marketing team as well as channel managers who were made redundant (about 80% of the staff)..I have a friend who works (worked) for them.

I'd like to wish all the Tele2 staff who lost their jobs on Friday the best of luck particularly those who were based in Wales and who will find it difficult to find replacement jobs in this current climate.

Good luck to all!
 
If thats true what happens now?a company cant grow unless it accepts new applications and no one can promite it as a good sevice if no one new can get it,its pointless.Its a really good service for me not only cos its the only way i can get dsl.
For the only WDSL U.K suppler thats not in trails it seems a shame.
 
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