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The great announcement

Conspicuous by it's absense, is any real information for useres on old products of PN's.
No matter how many times I ask questions on PN's own forum on their old homesurf product all I get is silence. The only product that seems to hold any interest is their remier product, anything else is ignored.

What a way to run a business, the left hand not knowing what the right is doing, they are a joke, not even worth asking for a MAC code as they will be swamped for the next few weeks with so many questions left unanswered.
 
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From bad to worse !!

TRIaXOR™ I am not being funny with you as you might join Bulldog 4Mbs broadband but as you saying that Plusnet had gone from bad to worse but I had no problem with Plusnet - always get great speed but BEWARE of Bulldog isp as these are not good as Plusnet.

I just ought to warn you to avoid biggest mistake of your life!

Good luck with Bulldog as it funny cos of my nickname is actually a Bulldog ! (it wasn't me to control the isp!)
 
lol, i know their CS Dept is a shambles but the way I see it, PN have changed my contract from under my nose 3 times now, at least i know what I'm getting from BD :)
 
snet - always get great speed but BEWARE of Bulldog isp as these are not good as Plusnet.

as a BullDog user I have no problem. most of the complaints they get by people waiting to get connect/ activate. ones u connected ur ok

my speed result http://tinyurl.com/b5bps <- it's stays more or less same all the time
 
reset said:
Conspicuous by it's absense, is any real information for useres on old products of PN's.
No matter how many times I ask questions on PN's own forum on their old homesurf product all I get is silence. The only product that seems to hold any interest is their Premier product, anything else is ignored.

Hi there,

What do you want to know? Information about the HomeSurf product?? If you are a HomeSurf customer, then you can expect a free regrade to 2MB like everybody else.

We haven't ignored the other products. We have slashed the cost a 2MB Broadband Plus account from £24.99 to £14.99!! Our Lite accounts will allow speeds up to 8MB for £14.99 where available as well.

If you have any specific questions that you feel have been left unanswered then I will be more than happy to address them.

Kind Regards,
 
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What PN mean about Homesurf is that it is now very expensive, but they don't intend to reduce the price, they have moved the goalposts and expect that the punters will pay a downgrade fee to get a cheaper product. That's how ell they treat their longstanding customers.
 
guest said:
What PN mean about Homesurf is that it is now very expensive, but they don't intend to reduce the price.
No, we thought we'd settle with quadrupling your connection speed for free instead :D

Kind Regards,
 
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