ThamesValley
Member
I've got my router today, I've phoned Three's technical line but I don't seem to be getting anywhere.
They sent a Huawei B535 and a new SIM. The router is stuck on the red light for internet and restarting doesn't help. Initially I was told the SIM should activate in 2 hours. After 2 hours they said 24 hours.
I am wondering whether I need to register the number (and thus the SIM) for the My3 portal in order to activate it? The call handlers say that is nothing to do with activation, although it seems to me to be a good way of verifying the SIM has been received by the email address owner.
The only problem is I can't try that as I have another three SIM / mobile number on the same email address which doesn't allow 2 numbers to be registered to the same email address.
Anyone had these issues before? The whole idea is that it would be quick to setup (next day router delivery on a weekend was great).
Many thanks in advance, I realised I am a newbie to the forums!
They sent a Huawei B535 and a new SIM. The router is stuck on the red light for internet and restarting doesn't help. Initially I was told the SIM should activate in 2 hours. After 2 hours they said 24 hours.
I am wondering whether I need to register the number (and thus the SIM) for the My3 portal in order to activate it? The call handlers say that is nothing to do with activation, although it seems to me to be a good way of verifying the SIM has been received by the email address owner.
The only problem is I can't try that as I have another three SIM / mobile number on the same email address which doesn't allow 2 numbers to be registered to the same email address.
Anyone had these issues before? The whole idea is that it would be quick to setup (next day router delivery on a weekend was great).
Many thanks in advance, I realised I am a newbie to the forums!























