RyanJEdwards1
Member
Hi,
I live in Bath and receive fantastic 5G speeds on my mobile device which is with 3. As such, when I spotted their £20 p/m unlimited 5G broadband deal I was very excited!
However, I received the router today and cannot get it to connect to 5G! It's connected to 4G with a strong signal and I'm getting speeds of around 50mbps, but I can see on the router page that the 5G bars are empty.
I've tried setting the band to 5G in the router settings but this just lead to having no connection at all, and I've tried switching the APN between 3internet and three.co.uk but this has had no effect (other than three.co.uk increased the 4G speeds somewhat). I've also tried moving the router around to every part of the house, but no luck.
I know there's 5G available because my phone that's with 3 is currently receiving it without any issues in every part of the house, so I can't understand why the router isn't picking it up.
Does anyone have any insight on this? Thanks!
Cheers,
Ryan
I live in Bath and receive fantastic 5G speeds on my mobile device which is with 3. As such, when I spotted their £20 p/m unlimited 5G broadband deal I was very excited!
However, I received the router today and cannot get it to connect to 5G! It's connected to 4G with a strong signal and I'm getting speeds of around 50mbps, but I can see on the router page that the 5G bars are empty.
I've tried setting the band to 5G in the router settings but this just lead to having no connection at all, and I've tried switching the APN between 3internet and three.co.uk but this has had no effect (other than three.co.uk increased the 4G speeds somewhat). I've also tried moving the router around to every part of the house, but no luck.
I know there's 5G available because my phone that's with 3 is currently receiving it without any issues in every part of the house, so I can't understand why the router isn't picking it up.
Does anyone have any insight on this? Thanks!
Cheers,
Ryan























