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Three 5G Home Broadband - PlayStation Network and other speed related issues!

PJ0

Casual Member
Hi,

My first post here despite being a user of the ispreview website for a number of years and never having signed up for the forum!

I recently got the Three 5G broadband with Huawei CPE PRO2 router from the store (UK). All services worked but not the PlayStation network - Tried port forwarding rules etc and still nothing! But was working on my phone as hotspot perfectly! Spent 3 days dealing with this and finally cracked it.

The router came with default 3internet APN settings. I by chance changed it to three.co.uk and it worked. Immediately! (Feel like an idiot when messing around for days! Issue was sorted in 30 seconds lol) Anyone know why this is the case? I thought would share it just in case others having similar issues.

Also noticed the Huawei CPE2 PRO gives a slower speed compared to my Poco F3 in the exact same spot (I am stood next to router and have disabled WiFi and using my own TP-LINK M4 Deco mesh.. I am using the Deco in access point mode with Huawei WiFi network switched off) Please can someone advise if the signal strength in router is lower than phone by design? (I.e. different antenna) or is this something to do with bands? Thank you for reading!
 
Yeah, the APN is usually the first thing to check/change, Three does some weird things to their traffic.

Re speeds, how different are they between the huawei and the phone? Remember, the phone's traffic only passes through the internal 5G modem when you do a speed test, whereas with the Huawei it goes through the modem and then through cabling to your mesh, then wifi and then your phone, so there's loads of scope there for speed loss.

Your best bet for a better speed test would be to do it via a cable connected in the LAN port of the Huawei and then directly into a good, fast laptop, no other devices in-between.
 
Yeah, the APN is usually the first thing to check/change, Three does some weird things to their traffic.

Re speeds, how different are they between the huawei and the phone? Remember, the phone's traffic only passes through the internal 5G modem when you do a speed test, whereas with the Huawei it goes through the modem and then through cabling to your mesh, then wifi and then your phone, so there's loads of scope there for speed loss.

Your best bet for a better speed test would be to do it via a cable connected in the LAN port of the Huawei and then directly into a good, fast laptop, no other devices in-between.
Thank you for the reply. My speeds are about 250mb max on mesh system. Speeds on phone are 700-800mb easily!
 
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The Tp-Link M4 is AC1200 - that's a max of 300 mB/s on 2.4 Ghz or 861 mB/s on 5Ghz. If you are connecting on the 2.4 Ghz band that might be near the top end of it's capability (or most devices connecting on 2.4). My phones also have a habit of being 'fickle' about which band they connect to (when I choose to have their addresses merged on the router) and android phones also have a habit of remaining connected to a more distant mesh as you move about - an android issue rather than the fault of the mesh. Might be useful to check.
 
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The Tp-Link M4 is AC1200 - that's a max of 300 mB/s on 2.4 Ghz or 861 mB/s on 5Ghz. If you are connecting on the 2.4 Ghz band that might be near the top end of it's capability (or most devices connecting on 2.4). My phones also have a habit of being 'fickle' about which band they connect to (when I choose to have their addresses merged on the router) and android phones also have a habit of remaining connected to a more distant mesh as you move about - an android issue rather than the fault of the mesh. Might be useful to check.
Hi thank you for the info. I think this might be the issue! The TP link only has 2.4ghz and 5ghz so perhaps this is causing it. Thank you for your help!
 
The Tp-Link M4 is AC1200 - that's a max of 300 mB/s on 2.4 Ghz or 861 mB/s on 5Ghz. If you are connecting on the 2.4 Ghz band that might be near the top end of it's capability (or most devices connecting on 2.4). My phones also have a habit of being 'fickle' about which band they connect to (when I choose to have their addresses merged on the router) and android phones also have a habit of remaining connected to a more distant mesh as you move about - an android issue rather than the fault of the mesh. Might be useful to check.
I have discovered my phone is connected on the 5ghz band but I assume 2.4ghz backhaul is also eating up into bandwidth
 
It was just a possibility your phone was connecting on the 2.4 Ghz band and that might account for the much lower speedtest result. To test your actual router speed best to follow Lucian's advice above.

However, judging by your phone speed the service you are getting may well be at the upper limit of your mesh's capability. Might be worth it to turn your CPE Pro wifi back on temporarily and test your speed with it to see if it can do any better than your mesh. If your 5G service is at the upper end of the service it may be that your mesh (which is a very good one) might be a bit of a bottleneck - and, to be honest, I'd love to have those problems.

The TP-Link Deco M4 is IPV4 with no plans to update to IPV6. I suspect when you changed your APN you may also have changed the setting to IPV4 only - which would have got your playstation working again on your isp. I think there are a number of users on the site who might be interested in how you managed to change the apn etc., as generally Three's CPE Pro2 routers have their web interfaces heavily cut back. Can you share that?
 
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