voltized
Casual Member
Recently Three have installed a brand new 5G Phase 8 monopole metres away from my house. It’s been standing there since November but to this day it still hasn’t been “activated”.
Another site in the local area was built after this site and is already enabled, however this site is too far from me to receive reliable signal (1-2 bars indoor), but it is quite close to the new site where I receive 3-4 bars of 5G signal
They have visited the tower multiple times (around 5-6 times, not including the actual installation of the cabinets and tower) as I’ve been tracking it via one.network and can see the works from right outside my window but despite all these visits they’ve made, it still isn’t on. One of the visits was by UK power networks in January and the most recent was by Three themselves from 9-12th Feb, which I was hoping was the final step but it turned out to not be.
It’s worth noting that another visit at the site mentioned above which is already turned on (the further site) is due by the end of February. Maybe they need to visit that site and change some things before the site closer to me can be enabled?
Does anyone have an insight as to why this is taking so long and/or where I can find more information on it? I am eager to switch my broadband before my Virgin contract expires and their 5G home broadband is looking like a real option
Thanks a lot
Another site in the local area was built after this site and is already enabled, however this site is too far from me to receive reliable signal (1-2 bars indoor), but it is quite close to the new site where I receive 3-4 bars of 5G signal
They have visited the tower multiple times (around 5-6 times, not including the actual installation of the cabinets and tower) as I’ve been tracking it via one.network and can see the works from right outside my window but despite all these visits they’ve made, it still isn’t on. One of the visits was by UK power networks in January and the most recent was by Three themselves from 9-12th Feb, which I was hoping was the final step but it turned out to not be.
It’s worth noting that another visit at the site mentioned above which is already turned on (the further site) is due by the end of February. Maybe they need to visit that site and change some things before the site closer to me can be enabled?
Does anyone have an insight as to why this is taking so long and/or where I can find more information on it? I am eager to switch my broadband before my Virgin contract expires and their 5G home broadband is looking like a real option
Thanks a lot