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Three Business Support/Technical

LeakedOne

Super Pro Member
This is a bit of a rant, but looking to see others experiences too.

So I have a couple of data lines with Three Business which are supposed to be running operatives iPad's/Tablets for business and reporting purposes, however due to poor network performance around major cities this ended up just plagued with problems, I did complain 4 times before I actually got response from Three to look at the issues which obviously never got anywhere either.

So I repurposed the sims for fixed 5G connections much further up the country, to be met with 5G mast faults (so I'm giving it some time to resolve before going gung-ho on Three)

But in addition to performance woes I find its constantly a battle to make sense of there customer services and platform, for instance, I've moved address and offices more than once this year and Three Business CS are telling me I cannot update my addresses on the account again yet after changing earlier this year?

Is it just me or does that sound daft.
 
I work in most areas of UK and I always find that Three have the worst service in many areas.
Might be fast in a big city but virtually nothing in some areas.
If the contract length is not too long maybe let it expire and move to a better supplier.

EE or an EE reseller is the best in my experience if you need connectivity that works throughout the UK and small islands in Scotland.

If 1pmobile business have a suitable package with enough data they would be a better choice than Three or consider another suppler that will do a decent EE deal.
 
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