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Three (Huawei AI Cube B900) - unlocked?

techlec

Casual Member
Hi all,

I have been with three for 4g broadband for almost 2 years and on the whole I don't have problems - have hit 118gb at times. My issue comes with Three effectively restricting access to certain services - in my case Plex. three help is useless. switching to 3g works but this drops my speed.

Ideally I want to try another provider - are three routers unlocked ???- can I just pop in say a unlimited data vodaphone sim? can i just get a pay as you go to try first?

regards in advance
Techlec
 
Hi,

You should be able to just pop in another SIM, there is some EU/ofcom regulation that providers can not lock devices they sell. Not sure when legislation came into force, if it was after you got your device you should at least be within your right to ask them to unlock it for you.

That said do try a SIM, chances are it will work. You can get a cheap payg SIM from Voxi which is a Vodafone network.

You might have to adjust the APN if it doesn't happen automatically, so watch out for that.
 
Hi all,

I have been with three for 4g broadband for almost 2 years and on the whole I don't have problems - have hit 118gb at times. My issue comes with Three effectively restricting access to certain services - in my case Plex. three help is useless. switching to 3g works but this drops my speed.

Ideally I want to try another provider - are three routers unlocked ???- can I just pop in say a unlimited data vodaphone sim? can i just get a pay as you go to try first?

regards in advance
Techlec
What APN are you using? If you are using three.co.uk change it to 3internet. This shouldn't block Plex (as far as I am aware). No other operators will be any different as they block specific ports and you are NATed. 3internet doesn't block any ports and isn't NATed.
For point 2, I think three only lock their 5G hubs as the Huawei B535 I got from them wasn't locked.
 
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Hi,

You should be able to just pop in another SIM, there is some EU/ofcom regulation that providers can not lock devices they sell. Not sure when legislation came into force, if it was after you got your device you should at least be within your right to ask them to unlock it for you.
The legislation hasn't come into force yet, that's in December. Three and O2 optionally chose to sell all their devices unlocked. (With the exception of Alcatel and Doro devices on O2)
 
thanks for all your replies.

PLEX specifics - it does not allow the DVR tv guide to be found (for HDhomeruns). know of others with exactly same setup that have the issue. As said earlier it works if i force to stay on 3g.

APN is 3internet.

vodaphone offering 16.50 unlimited for 12months :)
No speed cap
 
I assume what you mean by 'not allowing the DVR tv guide to be found' you mean the URL/service that plex uses cannot be connected to.

Either because Three block it (doubtful.. AFAIK it'll be calling a plex service to get that data from the plex DVR guide provider) or because the well known Three 'stalling' of websites (TLS handshake drops) is causing the DVR guide request to be dropped and plex server doesn't retry enough to get it.

Your alternative would be to use a 3rd party provider for the guide data and have plex use that feed instead of the one built in. I use a 3rd party personally after switching to Plex from a Windows 7 HTPC that i used the same 3rd party feed for feeding Windows Media Center guide after Microsoft cut off their guide updates.
 
I assume what you mean by 'not allowing the DVR tv guide to be found' you mean the URL/service that plex uses cannot be connected to.

Either because Three block it (doubtful.. AFAIK it'll be calling a plex service to get that data from the plex DVR guide provider) or because the well known Three 'stalling' of websites (TLS handshake drops) is causing the DVR guide request to be dropped and plex server doesn't retry enough to get it.

Your alternative would be to use a 3rd party provider for the guide data and have plex use that feed instead of the one built in. I use a 3rd party personally after switching to Plex from a Windows 7 HTPC that i used the same 3rd party feed for feeding Windows Media Center guide after Microsoft cut off their guide updates.
I do use a 3rd party solution - through tvguide.co.uk - but its not as good as when plex guide does work.

also has occasional issues gaining artwork

Don't know the specifics other than its not working on three hence the move (also all our phones are on three so when three does go down we are dead)
 
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My setup is a ScheduledDirect account, the guide data is converted to XMLTV using MC2XML and then Plex points at that XML to consume it as its provider.

However, saying that, now that Plex have switched (back?) over to use Gracenote (who SchedulesDirect use, and I think Plex used to use a while back) I may test out using plex's in-built guide option, rather than my XML.
 
My setup is a ScheduledDirect account, the guide data is converted to XMLTV using MC2XML and then Plex points at that XML to consume it as its provider.

However, saying that, now that Plex have switched (back?) over to use Gracenote (who SchedulesDirect use, and I think Plex used to use a while back) I may test out using plex's in-built guide option, rather than my XML.
not familiar with scheduleddirect - i used tvguide.co.uk. youtubed it here -
 
I believe that video from before Plex swapped back to Gracenote as the UK provider - I think the switch happened in the past couple of months. I'll try find the thread about it in a bit. You may have to remove an re-add your tuner to switch over to the new built in plex provider though (which I think will cause your scheduled/series recordings to be cancelled and you'll need to set them up again)
 
I believe that video from before Plex swapped back to Gracenote as the UK provider - I think the switch happened in the past couple of months. I'll try find the thread about it in a bit. You may have to remove an re-add your tuner to switch over to the new built in plex provider though (which I think will cause your scheduled/series recordings to be cancelled and you'll need to set them up again)
it is, i retried when they reverted back and no joy - however I have retried and so far all good! well no i forgive all the woes of three (for the time being). thanks for a gentle nudge.
 
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