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Three outage

Martin.S

Pro Member
Did anyone else experience a Three network outage last night?
I was without Internet from around 10pm until quarter to one this morning.
I gave up after several reboots of router, access points and phone/computer!
4g and Signal metrics were okay, wifi continually saying connected with no Internet.

Seems like I wasn't alone....
 

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Was streaming Netflix until around midnight here and had no outage Martin.S.

Must have been localised rather than national.

(Via Smarty)
 
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I had no issues only sometimes when it rains heavy I get no service although 4G and 5G green light on the Cpe pro
 
Went out for me (Camberley, Surrey) between 23:00:03 and 00:45:34. 4G connected but no throughput. The timing feels like planned maintenance, though perhaps they weren't expecting to knock out whole sections of customers.
 
Three was out here between about 22:30 yesterday and 00:45 today. At the time we were having a rather lively thunderstorm, so I put it down to that. Seems I was wrong!
 
I was streaming a couple of panel shows on UKTV at about that time and didn't notice any problems. I'm in the Bristol area.
 
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If it was planned then why don't they inform their customers! The network status page said everything was okay.
Seems weird that only some people were affected and not seemingly down to location.
I wonder if it was dependant on the APN used?
I use 3internet.
 
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It went down for both my 3internet broadband and smarty phone SIM (for both three.co.uk and asm APNs).

To me it feels more likely it was changes being implemented in one or more of the 21 cloud data centers
 
If it was planned then why don't they inform their customers! The network status page said everything was okay.
No outage for us at that time. For a mobile network, is it really practical for them to notify customers, since theoretically their customers could be anywhere at that time.
 
Did anyone else experience a Three network outage last night?
I was without Internet from around 10pm until quarter to one this morning.
I gave up after several reboots of router, access points and phone/computer!
4g and Signal metrics were okay, wifi continually saying connected with no Internet.

Seems like I wasn't alone....

Yes, Three had a widespread failure at 22:32 last night, lasted until 00:55.
 
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