Almost half the usage is peer-to-peer and the upload and download figures for the /account/ are huge:Either the 582n has _insane_ QoS or something is very very wrong with the data usage collection on the new line.
Day Uploaded (MB) Downloaded (MB) 27 7954.8212 8914.1359 28 3469.3065 7554.1271 29 8417.4021 9513.9981 30 40.9553 1551.9094
Session Started Session Ended Session Duration 18:18 29/Jul/2013 N/A 16:16:14 (on going)
Session Started Session Ended Session Duration 13:16 27/Jul/2013 N/A 2 Days, 21:17:55 (on going)
Bexleyheath is the exchange, so Kent.Thank you for the reply Bob,
Do you have the circuit information that the login is being used against? [I don't need to know specifics but exchange and type [dsl, vdsl etc] would be of great interest.]
Looking into this further (and based in what you've said in your reply), I think you might be right.What is the best way to proceed with this? I've not changed the account password yet in case that disrupts any of the authentication or circuit investigation you might want to do first. Is it possible the captive portal / TR69 messed up and double-provisioned?
Right, reckon I've fathomed it out. I've reset the usage on the account and written off the usage charges. I'll reply to the open support ticket on the account shortly with further details.Leave it with me whilst I do some digging to try and ascertain what's happened...
What turned out to be the problem(if it's not being nosey)? :hrmph:
Pretty much this. Bob (the PN Bob) notes that a request has been raised to prevent it happening in the future.Is it possible the captive portal / TR69 messed up and double-provisioned?