I am currently with John Lewis broadband and have a standard ADSL service with landline. The speeds are poor so I phoned John Lewis up and asked if they could upgrade me to fibre. They said they were not able to do this but put me through to BT who they said could. I told the sales person at BT that I wanted fibre and a landline. However, as she was putting the order through she said that my line could not support fibre and landline. In effect I could have fibre but would have to sacrifice the home phone and lose my landline number. She gave a number of possible reasons for this but could not say exactly why this is the case at my property. She stated that the home phone would not work if fibre was installed. This was the same for fibre and full fibre. I know that my direct neighbour has FTTP and a landline, in fact the road I live on had FTTP installed when the properties (converted barns) were done up about 13 years ago. Can anyone tell me if this is correct and could such a scenario exist as ideally we do not want to lose the landline and home phone, thanks.