Sponsored

Transfering Broadband from ADSL to FTTC Question

myideal

Member
Hi,

I am in the process of transferring broadband from my old provider (ADSL) to a new one (FTTC). I have an old face plate socket, so assuming I have to keep using the old plug in filters?

However I notice that my new provider has a status update stating "awaiting confirmation from our suppliers your order has completed".

How long does the above take for OpenReach (I assume) to confirm an order as its been like this now for over 24hrs?
 

Mark.J

Administrator
Staff member
ISPreview Team
The old plug-in filters should work, but ISPs often ship a new filter if they bundle a router to you. Sometimes an engineer may be needed if it's a SOGEA install and the new NTEC5 master socket has to be fitted, but I don't know what ISP/package you've taken?

The ISP should have given you an activation date? After which you can plug in the new FTTC/VDSL2 supporting router.
 
Top
Promotion
Cheapest Superfast ISPs
  • NOW £22.00 (*32.00)
    Speed 36Mbps, Unlimited
    Gift: None
  • TalkTalk £22.00 (*29.95)
    Speed 38Mbps, Unlimited
    Gift: None
  • Vodafone £22.00 (*25.00)
    Speed 35Mbps, Unlimited
    Gift: None
  • Hyperoptic £22.00
    Speed 50Mbps, Unlimited
    Gift: Promo Code: EASTERSALE
  • xln telecom £22.74 (*47.94)
    Speed 66Mbps, Unlimited
    Gift: None
Large Availability | View All
Cheapest Ultrafast ISPs
  • Vodafone £26.00 (*29.00)
    Speed: 100Mbps, Unlimited
    Gift: None
  • Virgin Media £28.00 (*44.00)
    Speed: 108Mbps, Unlimited
    Gift: None
  • Hyperoptic £29.00 (*35.00)
    Speed: 150Mbps, Unlimited
    Gift: Promo Code: EASTERSALE
  • TalkTalk £29.95 (*39.95)
    Speed: 145Mbps, Unlimited
    Gift: None
  • Leetline £34.99 - 43.99
    Speed: 100Mbps, Unlimited
    Gift: None
Large Availability | View All
Helpful ISP Guides and Tips
»
»
»
»
»
»
»
»
»
»
»
»
»
»
»
»
»
»
»
»
»
»
»
»
»
»
»
»
»
»
Promotion
The Top 20 Category Tags
  1. FTTP (3154)
  2. BT (2907)
  3. FTTC (1843)
  4. Building Digital UK (1842)
  5. Politics (1820)
  6. Openreach (1736)
  7. Business (1576)
  8. Mobile Broadband (1366)
  9. FTTH (1355)
  10. Statistics (1335)
  11. 4G (1175)
  12. Fibre Optic (1121)
  13. Wireless Internet (1097)
  14. Virgin Media (1089)
  15. Ofcom Regulation (1086)
  16. EE (775)
  17. Vodafone (767)
  18. TalkTalk (729)
  19. Sky Broadband (711)
  20. 5G (655)
Sponsored

Copyright © 1999 to Present - ISPreview.co.uk - All Rights Reserved - Terms  ,  Privacy and Cookie Policy  ,  Links  ,  Website Rules