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Tried to get a MAC key?

willymac321

Member
Has anyone here tried to get a MAC key from NDO recently? I seem to be having some difficulty persuading NAMESCO to let me have a key without a painful hoop crawling through exercise. So far, the key issued was out of date the day following it's issue and requests for another, current, key are prevaricated upon. I don't really see the point of this, I'm definitely going to leave so why annoy me to the point where I lose all respect for the ISP?
 

Captain_Cretin

ULTIMATE Member
They have to give it to you, remind them of the fact and if it has been more than the 5 days they are allowed, threaten legal action and report them to OFCOM.
 

tridens

Pro Member
Mac code

Hi
I just left namesco this week i requested a mac code i had to wait 8 days before i got one they tried to charge me £70 for leaving even thoe i was over my 12 month contract but a quick phone call got the charge waved but at least i got it :smilet:
 

Welshyorkie

Regular Member
I recently got a MAC code from them after working out how to request one. It arrrived after 5 days as promised but instead of the MAC code they listed my phone number as a MAC code. Another email from me and I got the correct code the next day. Technically one day too late. I still cannot see how it takes 5 days never mind any more.
 

willymac321

Member
Thanks for your comments which are all helpful. I still don't have a working MAC key but I'll give it a silent day before "going for it". It really saddens me to think that NDO could have sunk to such a level of poor administration. I'm hoping to migrate to Zen in due course.
 
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