Hussman
Member
Hi,
I live in a cul de sac of 22 houses. My broadband contract is due to expire soon (currently with PLUSNET) and I have seen Trooli vehicles around where I live. I visited their website and entered my details. Annoyingly, it seems all the even numbers in my road can have Trooli broadband, but the odd numbers can't.
Bearing in mind, all the houses were built at the same time (late 1970s) and the phone lines used by BT use exactly the same ducting and infrastructure going into each property, I can't understand why I can't be connected. I contacted Trooli and was told they would look into it. But I've heard nothing.
I know of a household less than 50 metres from my house who has had Trooli broadband installed. The BT "man hole" is directly opposite my house, and I've seen Trooli workers passing cables through this to my neighbours premises.
I'd understand if the service terminated at the end of my road, but to allow one half of a street to join, but not the other is both annoying and frustrating.
Anyone know why this might be the case, is there a logical reason that I'm not seeing?
Thanks in advance.
I live in a cul de sac of 22 houses. My broadband contract is due to expire soon (currently with PLUSNET) and I have seen Trooli vehicles around where I live. I visited their website and entered my details. Annoyingly, it seems all the even numbers in my road can have Trooli broadband, but the odd numbers can't.
Bearing in mind, all the houses were built at the same time (late 1970s) and the phone lines used by BT use exactly the same ducting and infrastructure going into each property, I can't understand why I can't be connected. I contacted Trooli and was told they would look into it. But I've heard nothing.
I know of a household less than 50 metres from my house who has had Trooli broadband installed. The BT "man hole" is directly opposite my house, and I've seen Trooli workers passing cables through this to my neighbours premises.
I'd understand if the service terminated at the end of my road, but to allow one half of a street to join, but not the other is both annoying and frustrating.
Anyone know why this might be the case, is there a logical reason that I'm not seeing?
Thanks in advance.























