salvador
0
This company has been hosting my website for about 3 years now but I'm looking for a new host now.
There are quite cheap but their technical support is just so incompetent that it makes no sense to pay little and have so many problems.
for the first two years I didn't mind the problems as there was very little activity and waiting for them to fix a fault was not really that important but now that I'm getting more business I cannot afford wasting time.
You could expect a reply or some sort of communication from the support people when you issue a ticket for a critical fault. With UK-Cheapest.co.uk you don't even get a "hello" in the first 48 hours
try to phone them? Where? no phone contact at all - Email them? Nope!!! no email either - just their ticket allocation system.
I renewed my hostage last month but I'm ready to walk away... as soon as I find a good host.
Salvador
There are quite cheap but their technical support is just so incompetent that it makes no sense to pay little and have so many problems.
for the first two years I didn't mind the problems as there was very little activity and waiting for them to fix a fault was not really that important but now that I'm getting more business I cannot afford wasting time.
You could expect a reply or some sort of communication from the support people when you issue a ticket for a critical fault. With UK-Cheapest.co.uk you don't even get a "hello" in the first 48 hours
try to phone them? Where? no phone contact at all - Email them? Nope!!! no email either - just their ticket allocation system.
I renewed my hostage last month but I'm ready to walk away... as soon as I find a good host.
Salvador