dagsky
0
hi al, i hope that i may be able to get some solid advice on my connection as its driving me up the F****** POLE!!!!
Ok so i joined UKonline about a month ago and i was told they could provide me with a 3meg service using maxadsl. Only reason why i went for this is that pipex were unable to offer me anything better than the 1meg service. Despite ALL the complaints about Pipex i must say NOT once did i experience any problem WATSOEVER with them!! My d/l were 40gb and u/l were 85gb per month and not once was i ever cautioned or was i capped on speed!!
Ok so now to the problem at hand, EVERY SINGLE DAY i have problems with my connection not neing able to connect to the net or even if it is connected i can't actually open any pages not even my homepage!! If i right click on the 2 computers to check the satus of my connection i notice that the number of errors recieved are just ticking away lick a clock!! In 3min it should 128 errors in recieving data and compression was 4%.
Its 4am and how in the world can the same be experiencing an overload as i was told?? I have spoken to ukonline about the problems and the answer is always " OH thats weird, everything seems to be fine on our side!!!"
They are insistent i get a router wen i have told them that my modem is capable of handling upto 8meg connections. Its a Thompson 330 USB Modem.
I am constantly experiencing these disruptions everyday without fail and now would like your advice into possible solutions, Do you think that it may be the modem? Is there any software out there that will be able to keep a log of the times wen my connection stops working and for how long so eventually if the service does not improve i have evidence to show as to why i have a right to terminate my contract due to them failing to provide with such said service in the user agreement.
Man i've even been kicked off the Warcraft tornament as i am UNABLE to keep an active connection for the duration of 1 game!!! (+/- 30min game)
So any advice you may have i'd appreciate it!!
Ok so i joined UKonline about a month ago and i was told they could provide me with a 3meg service using maxadsl. Only reason why i went for this is that pipex were unable to offer me anything better than the 1meg service. Despite ALL the complaints about Pipex i must say NOT once did i experience any problem WATSOEVER with them!! My d/l were 40gb and u/l were 85gb per month and not once was i ever cautioned or was i capped on speed!!
Ok so now to the problem at hand, EVERY SINGLE DAY i have problems with my connection not neing able to connect to the net or even if it is connected i can't actually open any pages not even my homepage!! If i right click on the 2 computers to check the satus of my connection i notice that the number of errors recieved are just ticking away lick a clock!! In 3min it should 128 errors in recieving data and compression was 4%.
Its 4am and how in the world can the same be experiencing an overload as i was told?? I have spoken to ukonline about the problems and the answer is always " OH thats weird, everything seems to be fine on our side!!!"
They are insistent i get a router wen i have told them that my modem is capable of handling upto 8meg connections. Its a Thompson 330 USB Modem.
I am constantly experiencing these disruptions everyday without fail and now would like your advice into possible solutions, Do you think that it may be the modem? Is there any software out there that will be able to keep a log of the times wen my connection stops working and for how long so eventually if the service does not improve i have evidence to show as to why i have a right to terminate my contract due to them failing to provide with such said service in the user agreement.
Man i've even been kicked off the Warcraft tornament as i am UNABLE to keep an active connection for the duration of 1 game!!! (+/- 30min game)
So any advice you may have i'd appreciate it!!























