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Unable to signup online.

roentgen

Member
Anyone else having trouble signing up to Zen online? It just wouldn't accept my Direct Debit details, they are correct BTW. I keep getting this message 'The Direct Debit details could not be verified, please check they are correct'. I've seen similar posts on a different forum. I know I can call them but they close over the weekend and it is just easier online.
 

Mark.J

Administrator
Staff member
ISPreview Team
When things like that happen with any website then my first port of call is to try using a different website browser. I'd also make sure you don't have any ad blockers or privacy features running on their site, as this can disrupt legitimate systems too.
 
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