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Unicom destroyed my business

decided to use their services WORST DECISION OF MY LIFE
decided to use their services , got broadband at home and at shop and landlines and electricity at shop and two mobile phones , They then sent vastly inflated bills and plundered my bank account , had similar services before so knew what cost should be , believe should be billed around 1,000 gbp . however they wanted 12,000 pounds , they added many many hundreds in late charges and would simply not listen , they are ruthless bullies , I explained they were reading the wrong meter , however they insisted I paid , which I could not , so I stopped standing orders and stopped paying , they say I broke the contracts , erm no , I told them we could solve these issues , they sent fake county court summonses , and harassed me with bailiffs and debt collectors , then cut off all my services , because of them I had to finish my business and move losing many many tens of thousands of pounds in business , lost my phone numbers that i had advertised extensively costing me thousands more , even lost my email address (unsure how they did that ! ) They blighted my life , and I feel like I am in hiding because of their incompitence Never use them , they are scum , I even had to let an employee go Any good solicitors out there to help me fight for compensation ? formerly BBC-Antiques York , hey Unicom will see you in court !
 
Hi Bill,

Firstly, you can find a lot of information about making a complaint and the various channels available here:

https://www.ispreview.co.uk/new/complain/complain.shtml

Also see this on their website:

http://switchingon.com/unicom-complaints/telecoms/

In Unicom's case the external alternative dispute resolution (ADR) provider is Ombudsman Services: Communications (www.os-communications.org). Generally ADR's tend to be quite good at settling such disputes, although if larger sums are involved then it might indeed be better to see them in court.

We've long had a policy of not listing any ISPs connected to Unicom because of how they've behaved in the market and there's certainly no shortage of history attached to their name, so you're not alone.

https://www.ispreview.co.uk/index.p...200k-for-mis-leading-sales-and-marketing.html

https://www.ispreview.co.uk/index.p...compensation-from-troubled-uk-isp-unicom.html

http://www.unicom-complaints.co.uk/index.htm

I'm not sure who to recommend solicitor wise, but it's worth taking a close look at the Dinner Lady article above as it may have some relevance.
 
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