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Just contact them and ask for it; live chat via Twitter is best, generally English people too. If no avail, raise a complaint and it’ll be resolved.Hi all. I have Threes 5G routers (huawei CPE pro 2) and I was wondering if it’s possible to unlock it?
If it is, how do I do it? Thanks
I have 10 attempts left but I’ll go on live chat now! I will update you allJust contact them and ask for it; live chat via Twitter is best, generally English people too. If no avail, raise a complaint and it’ll be resolved.
Just check it’s not already locked out though by putting another network sim in ie o2 voda ee giffgaff but NOT smarty as it’s the same network.
Some reports say the attempts to unlock have already been exhausted therefore cannot be unlocked.
Sadly they said they can’t unlock it as it has to be returned at the end of the contract. I will be returning it as I want one that’s unlocked but I don’t want to pay a whole £400 for oneJust contact them and ask for it; live chat via Twitter is best, generally English people too. If no avail, raise a complaint and it’ll be resolved.
Just check it’s not already locked out though by putting another network sim in ie o2 voda ee giffgaff but NOT smarty as it’s the same network.
Some reports say the attempts to unlock have already been exhausted therefore cannot be unlocked.
Raise a complaint via resolver tool and out the unlock code as your resolution. I’m sure they’ll resolve it asap.Sadly they said they can’t unlock it as it has to be returned at the end of the contract. I will be returning it as I want one that’s unlocked but I don’t want to pay a whole £400 for one
They said the same thing to me, waited 2 weeks didn't come though, just save yourself the pain and return itI’ve just spoke to their complaints team and they said I should receive the code within 5-7 days after filling in the form
Did you ever get this resolved? Im after a 5g routerI’m starting to think that maybe I should return it but I really want a 5G router lol. All the ones on eBay/CeX are quite expensive.
No sorry, I returned itDid you ever get this resolved? Im after a 5g router