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upgrading bandwidth..

i've recently asked for my exchange to upgrade my line to the maximum bandwidth it could take. they said it would take a week or so and it's been two weeks.

i'd like to know how i'd know when it has actually upgraded? would i need to do anything from my end?

i'm currently on AOL 1mb/s and upgrading to 4mb/s and using speedtouch 570 router which says the bandwidth is still 1mb/s (but the line hasn't disconnected for 6 days). does that mean it hasn't upgraded or do i need to reconnect in order to notice the changes?

i'd appreciate any help, thanks.
 
AOL state that any upgrades will only take effect on or after your next billing date, and i'm pretty sure that they ask for 5 days notice before hand.

Unfortunately AOL being the company that they are means that your upgrade could take anywhere from 6 days to 6 months...
 
thanks, my situation isn't exactly a normal upgrade but since i was entitled to a 4megs bandwidth (i'm on their ' ""gold""" package ') and they didn't inform me of the upgrade (i was stuck on the original 1mb/s), they gave me 2 months free service and an "assured" upgrade of phone line within a week (which is apparently in the hands of BT and not AOL).

but anyway, i'm joining you in leaving AOL. i'm going to utilise those free 2 months i forced out of them and then switch to Be's ~20megs bandwidth..

i need to check reviews on it first and research other options.. can i ask which ISP you're looking to switch over to?
 
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