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username/password invalid

I've been using Tiscali 50 without any major probs since Oct 2001.
But now (for the past few days)I can't connect at all - it just keeps saying 'username/password invalid' (even tho both are correct).
Is this just because they are overloaded? or just another example of how generally crap they seem to be lately? their response wasn't helpful or enlightening...

Tiscali 50 suits me (£5.99 for 50hrs/mth at any time)as I can only get online at odd, random hours & its cheaper than most anytime packages.
Does anyone know of another ISP that offers something similar?
 
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