TimE
0
Hi,
Since upgrading to ADSL-MAX with Freedon2surf (http://www.freedom2surf.net) I've been having intermittent problems logging in.
( fault logged with f2s but no useful suggestions from them so far )
The modem is showing ADSL Sync ok, but when I try to connect I get a variety of errors - invalid username and password, remote computer not responding, etc, etc. I know the username and password are correct ! - If I just keep hitting redial it will (eventually) connect.
So, I as an experiment I've tried repeated connections with the BT speedtester account ( speedtest@speedtest_domain ) :
1. Dial
2. visit speedtester.bt.com
3. disconnect
4. wait 60 seconds
5 repeat...
( Speedtouch USB modem connected to XF-1e microfilter connected to BT Master socket. No phones connected )
Using the speedtester account, from 20 attempts it logged in every time, instantly, with a consistent speed of 3.5Mbs.
Using my f2s account it connected 5 times. 13 "invalid username" errors and "remote computer not responding" errors. All took 20+sec to return.
Is the fact that the BT account will login happily any indication of a f2s problem ?
Any suggestions what to try next ?
Thanks,
Tim.
Since upgrading to ADSL-MAX with Freedon2surf (http://www.freedom2surf.net) I've been having intermittent problems logging in.
( fault logged with f2s but no useful suggestions from them so far )
The modem is showing ADSL Sync ok, but when I try to connect I get a variety of errors - invalid username and password, remote computer not responding, etc, etc. I know the username and password are correct ! - If I just keep hitting redial it will (eventually) connect.
So, I as an experiment I've tried repeated connections with the BT speedtester account ( speedtest@speedtest_domain ) :
1. Dial
2. visit speedtester.bt.com
3. disconnect
4. wait 60 seconds
5 repeat...
( Speedtouch USB modem connected to XF-1e microfilter connected to BT Master socket. No phones connected )
Using the speedtester account, from 20 attempts it logged in every time, instantly, with a consistent speed of 3.5Mbs.
Using my f2s account it connected 5 times. 13 "invalid username" errors and "remote computer not responding" errors. All took 20+sec to return.
Is the fact that the BT account will login happily any indication of a f2s problem ?
Any suggestions what to try next ?
Thanks,
Tim.























